Book by phone: (004)-0772.227.227
Mon - Fri: 09:00 - 18:00

Terms and conditions

Terms and conditions

 General conditions
A Rental Agreement (R.A) will be issued by Ascar Romania. The rental will be subject to the terms and conditions printed on the reverse side of the contract. The Client is asked to read carefully and confirm by signature the acceptance of R.A. At the time of check out (when receiving the car) the Renter must have a copy of the passport and driving license, also the original documents.

 Rates Include
- Third party liability
- Collision Damage Waiver (CDW) and Theft Protection (TP) liability in excess limit(deposit)
- All taxes and road taxes

Drivers age
The driver needs to have minimum 21 years. The driver needs to present his driving license wich is one year old. If is younger then 21 age, he will must pay a tax - 10 eur.

 Reservations

Reservations will be confirmed for car classes. If we don’t have a class available, we will give you another car from other class. according with the new prices. For easy reservations, please have the following information ready: your departure date, flight and number, or the exact location where you need us to bring the car.

ASCAR has the right to cancel your reservation without any explications, just sending to the client an email with this notification, with 24h before the date and time from reservation.
 
 Payment and prepayment
Ascar Romania accepts Mastercard and Visa. Cash payments are permitted. Bank transfers are permitted only before starting the rental period.

*Online payment cancellation.
- Even the online payment was made, ASCAR has the right to cancel the reservation in 48h, if the car is not available and nothingelse similar or an upgraded class.
- the amount paid will be returned on the same card used for payment according with ASCAR terms.

Ascar Romania's common terms on cancellation for prepaid reservations:           
-  with less than 30 days before the agreed arrival time will be applied a penalty of 50% from 1 day rental rate  
-  with less than 7 days before agreed arrival time will be applied a penalty of 1 day rental rate  
-  with less than 24 hours before agreed time, no refund will be generated.
-  any refund will apply the bank commission and other refund taxes. That amount will be retired from the paid amount.

 Rental Rates
The minimum rental period is three days (72 hours). First hour over 24 is free of charge, over one hour delay a full day will be charged according to standard rate. For monthly or long terms rentals information on request.

KM included in the price:
200km/day are included by default.

For more than 20 days, the limit of km is about 150km/day but not more than 5000km/month.

Road taxes
If the client pass the Fetesti-Cernavoda(to Constanta or from Constanta) the bridge tax point, he needs to make the prove of payments by receipt or SMS confirmation. Otherwise, ASCAR will charge from Deposit 130 Ron for each pass. 
The client will pay any fine came from his rental from ASCAR according with the car rental contract.

 Delivery/Collection
Free of charge at Downtown Office (Vasile Lascar 5-7).
A 15 EUR fee will apply for any address in Bucharest and 10€ in Otopeni Airport (Henri Coanda).  
To another city: there is a charge of  0.35 EUR/km from Bucharest City Center.
Airport Rentals: 10 EUR fee per pick-up / drop-off.  
Extra Office hours: 10 EUR fee per pick-up / drop-off between 18:00  to 09:00 (M-F).
Extra KM tax: 0.15EUR/km over the default limit or limited writed in the car rental contract or inside the car rental confirmation sent it via email or on the website terms and conditions.

In case you lose or damage some car components/accessories, you will be charged with:
- license plates: 100€ - 200€
- car key: 100€ - 700€
- interior mats: 40€ - 100€
- car antenna: 30€ - 100€
- ashtray: 10€ - 100€
- car documents: 200€
- wheel covers: 100€(Payable whole set of four caps)
- spare tyre: 200 - 500€
- medical kit: 50€ - 100€
- fire extinguisher: 50€
- spare tire change kit: 200€
- child seat: 150€
- GPS: 150€
- seat covers: 200€
- trunk support: 150€
- Rearview Mirror: 50 euro - 150€
- Outside mirror: 150€ - 300€/piece
- front bumper: 150€ - 300€ (scratch or dent)
- rear bumper: 150€ - 300€ (scratch or dent)
- any bodywork element: 150€ - 1000 € (scratch or dent)
- car chains: 50€
- Car Storage box: 300€ (scratch or dent)
- Cd Radio: 200€

 Car availability
All cars are available in Bucharest and Otopeni Airport(OTP), in other cities upon request.
Ascar has the right to deliver other car without notification before, according with email confirmation or website booking where is specified near the car model(Ex: Dacia Logan or similar) also "sau similar" / "or similar"

 Special equipment
Baby seats, snow chains and roof racks may be hired for a specific amount that will be established once the reservation is made.
The roof box is 5 EUR/day. (50 EUR minimum)

 Liability
Renters liability in case of damage or loss of rented car or parts of it, also in case of fire or theft may be reduced to :
- the amount paid as security deposit, if you have chosen the Standard Insurance ( CDW & TP);
- zero, if you have chosen the Full Coverage Insurance (FCI), but only if you have all the documents from the Police.

The Renter is responsible and must pay all damages if the driver is under the influence of alcohol or drugs, or without presentation of Police Documents. If the client is not declaring the incident to the Police and ASCAR, is tottaly responsable for the entire damage.

 Fuel / Prepaid fuel
The fuel is not included in the RA price and is the responsibility of the Client. The vehicle will be dropped off with the same fuel level at the delivery time. The missing fuel, stated by the fuel level indicator, will be charged at a rate of € 2 per liter. Also Ascar Romania gives it's customers the possibility to buy full tank of fuel in advance for with favorable price, at 1.5  € per liter, this service frees customers from the trouble of filling up the tank before returning the rental car.

 Accidents
In the unfortunate event of accident involving your car, it is important to call first the car rental company ASCAR at phone: +40772.227.227 and after all the details are reported to nearest police station and an Accident Report and Repairing Authorization to be obtained. If the client don t follow these steps, is totaly responsable for the financial injury recovery.

According with car rental contract, in case of accident, the client will receive instead another car but depending about availability. Ascar does not assume the responsibility for a car from same class/category.

The amount for car rental will not be returned.

 Cross border policy
Cars are allowed to cross the border only with our permission.
 
 Garage
Ascar Garage in Bucharest: +40772.227.227

Non-Stop assistance.

Last update: 7.01.2019

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